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Contact Details

Need to get in touch with Compare and Recycle? Take a look at our contact information below

General Enquiries

If you are having problems with placing your order, get in touch with us via the link below. Make sure that you describe the issue you are having in as much detail as possible, and include any relevant attachments. This will help us to promptly address the problem that you are experiencing.

Got a question? Our FAQs page is an easy way to get answers to common questions from our customers.

Order-Specific Enquiries

Do you have a problem with your order? Follow the steps listed below and you will be able to get any issues resolved as quickly and efficiently as possible.

Step OneContact Your Recycling Company

If you reach out to the recycler that you used, they will be able to assist you with your order processing questions and provide you with order-specific updates. Choose a recycler from the list to see their contact details.

Select a Merchant

Step TwoContact Our Customer Service Team

If you are unable to get in touch with your recycler, the Compare and Recycle customer support team are happy to assist you with any questions or issues that you may have.

Filing a complaint

If you have contacted your recycler and they have not been able to assist you with your enquiry, Compare and Recycle can get involved. You can do this by using our complaint form.

Please submit your complaint with the following subject line:Complaint [Merchant name and Order Number]

We will work closely with the recycler you used to resolve the issue and provide you with a response within 3 working days.

Business Enquiries

Joining Compare and Recycle

Are you a business seeking to join the Compare and Recycle platform? We would be happy to consider your application. Fill in and submit this form and we will get back to you as soon as possible.

Business Mobile Phone Recycling

If you’re a business or organisation with 10 or more devices to sell then use the form on our business phone recycling page to let us know the details and we can provide you with a personalised quote.

PR Enquiries

Do you have a media request for Compare and Recycle? Email us at pr@compareandrecycle.co.uk and a member of our team will get back to you.

About Compare and Recycle

Compare and Recycle is operated and maintained by Atom Juice Limited.

Atom Juice Limited, Sterling House, 7 Ashford Road, Maidstone, Kent, ME14 5BJ
Atom Juice Limited is Registered in England and Wales Company No. 06176395. Registered VAT No. GB902997204.